Highlights:

Skills:SAP, office, English, Spanish, Human resources, Social work

Goal:Human resources Manager

Certification:Social Worker, Bachelor Degree Human resources mnanagement, Master degree

Human resources officer 06/2018 - 02/2020
AENA, Valencia, Valencia Spain
Industry: Transportation
Oversee well-organized and efficient HR operations by balancing organizational targets with compliance and employee demands. Focused on maximizing resource utilization and enhancing performance with forwardthinking approaches. Solid background of improving collaboration and consensus across international and multicultural company environments
• Support the development and implementation of learning initiatives • Assist in performance management processes Support the management of disciplinary and grievance issues • Updating by SAP employee records (attendance) according to policy and legal requirements • Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees. • Coordinated activities of human resources team, distributing resources and personnel effectively across organization to meet HR needs. • Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates. • Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes--
Program Evaluator 09/2018 - 09/2018
ANECA, Madrid, Madrid Spain
Industry: Education
Analyze the information available on the Bachelor/Master title
• Identified strengths and deficiencies in current Undergraduate and Postgraduate systems and proposed improvements. • Gathered and reviewed performance data to produce accurate analyses and reports. • Delivered expert clerical support by efficiently handling wide range of routine and special requirements--
Human resources intern 03/2017 - 08/2017
Hiperdino, San Cristobal de la Laguna, Santa Cruz de Tenerife Spain
Industry: Food supply
Delivered friendly assistance with new hires throughout interviewing and hiring process
• Drafted copy for documents, social media posts and internal memoranda. • Performed various administrative functions, including filing paperwork, delivering mail, sorting mail, office cleaning and bookkeeping. • Took messages and provided information about company processes, hours and requirements. • Improved office efficiency by effectively managing internal communications and correspondence. • Completed human resource operational requirements by scheduling and assigning employees. • Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency. • Developed succession plans and promotion paths for all staff. • Briefed new hires on essential job information, such as company policies, employment benefits and job duties--
International student coordinator 05/2017 - 07/2018
University of la laguna, San Cristobal de la Laguna, Santa Cruz de Tenerife Spain
Industry: Education
Act as a contact point for incoming students forwarding enquiries to the academic coordinator and providing advice and guidance regarding their options within the right University department
• Select students for incoming mobility to partner institution and providing details of nominated candidates for both -the partner institution and the Exchanges and Study Abroad Team • Liaising with the partner institution to ensure that full information is provided to the student regarding the partner institution's application • Create and update new bilateral agreements between both institutions • Processing deadlines, accommodation details, and registration process. • Ensure incoming students contact the Exchanges and Study abroad Team to complete the required documentation by the appropriate deadlines. • Keep in contact with students regarding administrative matters (in case they need support) • Issue certificates in mobility programs as Erasmus+ students Support and assistance to "welcome day" for new students.--
Social work intern 09/2015 - 01/2016
Red Cross, Lugo, Galciia Spain
Industry: NGO
Assisted Social Workers with wellness checks and home visits to supervise separated families
Conducted outreach to local referral sources to build strong partnerships for supportive services. • Mediated between family members to facilitate conflict resolution and build healthy family relationships. • Advocated for foster children by facilitating access to community resources and services to maximize safety and well-being of child. • Performed client screenings and accurately recorded data in case files to facilitate clinical case coordination services and case management duties. • Facilitated family therapy sessions between children, caregivers and siblings to remediate conflict and build healthy relationships.--
IT intern 10/2013 - 07/2014
University of Vigo, Ourense, Galicia Spain
Industry: Education
Reviewed system and network performance to make proactive adjustments based on established IT policies
• Installed and configured software and hardware. • Maintained current software licenses and patched applications to stay up-to-date with latest features. • Performed tests of functionality, security and performance of different workstations and devices. • Installed, modified and repaired software and hardware to resolve technical issues. • Loaded software, granted permissions and configured hardware for new employees as part of onboarding process. • Identified and solved technical issues using variety of diagnostic tools and tactics. • Removed malware, ransomware and other threats from laptops and desktop systems.--

University of Vigo 09/2012 - 06/2016
Ourense, Galicia, Spain
Degree: Bachelor's Degree
Major:Social Work
The Bachelor’s Degree in Social Work enables the students to professionally exercise as social workers. As social workers, they will intervene in conflict situations in different individual social areas, participate in the policies, services and social and problems and conflicts prevention among people and collectives development and planning.

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