Highlights:Completing my Masters in Social work whilst working as a Clinician. Clinical work provided me the opportunity to provide therapeutic trauma informed care for a large geographical area with a diverse range of clients.

Skills:Assessment, Clinical, Referral, Therapy, Case Manager

Goal:Work within the USA providing social services within a new environment providing optimal services to smokers whilst continuously developing my skill set.

Certification:Ba Arts Psychology Masters of Social Work

Inclusion Support Officer 11/2025 - 12/2016
Life Designs NSW, Sydney, NSW Australia
Industry: Aged and Disability
Providing assessments and Case Management to those discharging home from hospital. Also providing disability assessment and Case Management to those living with disabilities living within the community to maintain independence.
o Provide each client with a holistic and person-centred case management service in COPS and Compacks programs and maintain regular contact and support; face to face and phone o Experienced working with clients with disabilities, mental health, aged care, young people, carers, & families. o Participate in low and comprehensive client individual plan assessment and reviews and initial to identify client goals, aspirations and needs o Complete risk assessments and implement risk management strategies o Make referrals for clients needing services outside the scope of community options including making applications for funding and other in home and out of home supports o Liaise and advocate for clients with ADHC, Public Guardian, Financial Guardianship, FACS Departments, Medical and other professionals in case conferences, hearings and other important meetings o Advocate for brokerage for specialist services through the organisation o Monitor client budgets for those with individual funding or brokered funding through the organisation whilst applying program guideline regulations o Guiding the clients to fostering their own independence allowing them to enable themselves. o Planning and applying for NDIS; facilitate pre planning workshops and completing NDIS workbooks o Maintain and update databases with client documentation in a timely manner--
Case Manager / Clinician 08/2019 - 11/2021
Wesley Mission, Ballina, NSW Australia
Industry: Child and Family Services
Trauma Informed Practitioner Case Managing and providing clinical Support to children, young people, families, and foster carers. Additionally providing supports to individuals going through adoption phases of their life journey.
o Provide comprehensive strengths based assessments and trauma informed care to children and young people. o Research and create complete individualised Behavioural and Emotional Support Plans as per legislative requirements; including medication requirements, behavioural and emotional regulation supports / techniques. o Provide information and feedback to referrals received for clinical services. o Provide therapeutic services to children and young people; 1:1 support using play, diversion, strengths based, supports. o Advocate on behalf of the children and young people in their best interests and / or for the aspirations. o Provide mandatory child protection reports when required. o Maintain impartial records in a timely and professional manner. o Understand and work with social systems; medical, social, and emotional needs of the children and young people and the external supports available to them. o Demonstrated Experience working within the Permanency Support Program framework o Demonstrated Experience working within therapeutic frameworks and family preservation (TCA) o Demonstrated Experience with trauma informed care o Working with individuals with mental health and disabilities to provide best possible outcomes o Understanding of the child protection system incl. legislation, policy & practice o Undertake Behavioural and Emotional Support Plan & Case Plan reviews o Utilising strengths-based frameworks and provide holistic practices o Supervision of family contacts o Maintain impartial records in a timely and professional manner o Manage and advocate within complex systems to achieve outcomes affecting children in care o Maintain effective partnerships with key stakeholders--
Disability Employment Advocate 04/2018 - 05/2019
TURSA Employment and Training, Tweed Heads, NSW Australia
Industry: Disability Services
Providing support to individuals living with disabilities in obtaining and maintaining education and employment.
o Provide comprehensive assessments to people living with disabilities o Work within systems frameworks to link people in with services to assist with empowerment. o Tailor jobs to participants to suit their needs and skill sets o Provide support ongoing to ensure that participants employment needs are met whether that be onsite support, training, funding or other means to sustain employment o Assist participants with navigating the Employment Services systems and meet their obligation needs with Centrelink o Liaise and refer participants to other services in the area that require additional supports to live independently and assist in sustaining of work o Meet KPI’s within the organisation of sustainable employment for those living with disabilities o Develop tailored individualised plans in which participants can achieve their goals. o Case Management of those living with disabilities o Reverse Marketing into employment suitable / tailored to the needs of the participants--
Client Advisor (Maternity Leave Contract) 03/2017 - 03/2018
Care Connect – Northern NSW, Tweed Heads, NSW Australia
Industry: Aged and Disability
Assessment and Case Management services for individuals requiring supports in order to discharge home safely from hospital.
o Provide person centred case management service to client in the ComPacks program o Maintain client support with high caseloads for clients in the Northern Local Health District o Assisting clients in creating person centred care plans within individual’s funded budget from NSW Health o Maintain contact and support clients with Case Management, brokerage and referrals within a 6-week program o Experiences working with clients who are younger, aged, disabled, terminally ill, have behavioural issues, challenging, and mental health o Provide needs-based and risk assessments for clients in hospital and at home wishing to access the program o Review of services to identify needs or changes for clients o Undertake home risk assessments to determine suitability of service o Monitor client budgets during the 6 weeks and if required submit funding / extension requests for services that require further funding due to higher level of care being required o Networking with key stakeholders in Care Connect o Assisting back up positions when staff are absent and taking on additional caseloads o Achieving monthly Key Performance Indicators required for the position o Transition Home Care Package eligible clients to the Care Connect Home Care Package team o Maintain client database with accurate and up to date information--
Administration & Client Facilitator 03/2011 - 02/2015
Care Connect, Sydney, NSW Australia
Industry: Aged and Disability
Providing facilitation of service provisions to individuals discharging home from hospital and administrative site management.
o Direct practice face to face contact with clients with Low and Complex needs o Advocating, reassessing, and updating care plans o Undertaking risk assessments, implementing and coordinating Home and Community Care (HACC) Services and making referrals to other service providers. o Experience working with client with disabilities, frail aged, families, carers, mental health, and terminally ill. o Liaise with all stakeholders to ensure the best overall outcome for clients o Provide staff training and mentoring to new and existing staff. o Adhere to budgets and funding guidelines whilst brokering services for client needs o Responsible for administrative and IT functions on site. o Create an Administrative position and processes incorporating duties performed and new processes.--
Administration & Client Facilitator 03/2011 - 02/2015
Care Connect, Sydney, NSW Australia
Industry: Aged and Disability
Providing facilitation of service provisions to individuals discharging home from hospital and administrative site management.
o Direct practice face to face contact with clients with Low and Complex needs o Advocating, reassessing, and updating care plans o Undertaking risk assessments, implementing and coordinating Home and Community Care (HACC) Services and making referrals to other service providers. o Experience working with client with disabilities, frail aged, families, carers, mental health, and terminally ill. o Liaise with all stakeholders to ensure the best overall outcome for clients o Provide staff training and mentoring to new and existing staff. o Adhere to budgets and funding guidelines whilst brokering services for client needs o Responsible for administrative and IT functions on site. o Create an Administrative position and processes incorporating duties performed and new processes.--

Macquarie University 02/2010 - 07/2015
Sydney, NSW, Australia
Degree: Bachelor's Degree
Major:Psychology
Completed Bachelors with practical in research and child care.

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