Highlights:PROFESSIONAL SUMMARY: A multi-tasking person offers a history of success coordinating and monitoring operations across various fields, such as management principles, financial management, market realization, marketing, and project management. Customer-oriented team player with expertise generating optimal satisfaction levels while building profits and client generation. A person who offers professional challenges utilizing interpersonal skills, excellent time management, critical thinking, and problem-solving skills.

Skills:Time management, Sales and marketing, Excellent communication skills, Critical thinking, Problem-solving abilities, Organizational skills

Membership:- Member of AMA (American Marketing Associate)

Certification:- Emergency First AidEmergency First Aid (St.John Ambulance Canada,Issued Dec 2021,Expires Dec 2024,Credential ID 0389563973) - Google Analytics for Beginners Certificate (Issued Feb 2021 · Expires Feb 2024) - Google Adds Search Certification (Issued May 2021 · Expires May 2022) - DMI Essentials Certificate(Digital Marketing Institute,Issued Jan 2021, No Expiration Date) - Social Marketing Certification (Hootsuite Academy, Issued Jul 2021, No Expiration Date) - Hootsuite Platform Certification (Hootsuite Academy, Issued Jul 2021, No Expiration Date) - Shopify Basics (Shopify, Issued Aug 2021, No Expiration)

Honor:- MBA Excellent Award Issued by University Canada West · Feb 2021 Achieved $2,000 MBA Excellence Award through getting excellent grades during the study period. - An International Student Leaders Award Issued by University Canada West · Jan 2020 Achieved $7,500 International Student Leaders Award due to brilliant work experiences in business and marketing.

Department Supervisor 11/2021 - current
Joe Fresh, Vancouver, British Columbia Canada
Industry: Retail
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales. - Established and optimized schedules to keep coverage and service in line with forecast demands. - Built relationships with current customers to maintain goodwill and gain additional business. - Maintained stock of items, cleanliness, organization and provided excellent customer service.
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Assistant Department Manager 09/2021 - 10/2021
Real Canadian Superstore, Vancouver, British Columbia Canada
Industry: Retail
- Arranged sales incentives with store management and vendor representatives to reward deserving team members for exceeding expectations. - Achieved financial objectives by preparing annual budgets, scheduling expenditures, analyzing variances and initiating corrective actions. - Developed and implemented plans to maximize sales and meet or exceed goals and objectives. - Ordered inventory and reported discrepancies to control costs and maintain inventory levels. - Prepared detailed reports for management to clarify existing trends, review sales and inventory data
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Home Department Associate 08/2020 - 09/2021
Real Canadian Superstore, Vancouver, British Columbia Canada
Industry: Retail
- Organized products on racks and displays with a focus on visual appeal and brand standards. - Prepared merchandise for the sales floor by pricing or tagging. - Prioritized helping customers over completing other routine tasks in the store. - Stocked merchandise, clearly labeling items, and arranging according to size or color.
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Business Administrator 05/2001 - 07/2019
Iran Khodro, Tehran, Tehran Iran
Industry: Automotive Mfg
- Networked among local business and community organizations to develop leads and generate business. - Managed resource allocation to align with sales objectives. - Decreased financial discrepancies by performing accurate forecasting and budget monitoring. - Maintained an extensive knowledge of company products and services to provide top-notch expertise to customers. - Utilized knowledge of industry trends to develop value-added solutions and approaches for target audiences.
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University Canada West 01/2020 - 06/2021
Vancouver, British Columbia, Canada
Degree: Master's Degree
Major:MBA
Master of Business Administration

Maliheh Torkaman - Resume