Highlights:• Proven ability to empower start-up operations for success through cutting-edge technology infrastructure. • Strong experience ensuring the security and uptime of technology networks through business continuity planning. • Deep knowledge of various hardware technologies and platforms. • I speak 6 languages

Skills:telecom, vas, cloud, billing, prepaid, engineering, planning, information systems, IT, operations management, ICT

Goal:Focused on driving enterprise-wide success in the technology industry through operational excellence, product leadership, and customer intimacy. I rely on proactive change management and strategic initiatives. Working at your company will help us both achieve our goals for a win-win situation.

Certification:telecom

NETWORK OPERATIONS SENIOR DIRECTOR 07/ 2021 - current
Africell Angola, Luanda, Luanda Angola
Industry: Telecom
Entrusted to build and lead the IT and Business Support Systems infrastructure, and manage the Core Network Operations of a new Greenfield Africell project launch in Angola. Focused in every domain to achieve business Operational Excellence, Product Leadership, using a Customer-centric strategy to achieve a market competitive advantage.
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Information Systems Director 07/2004 - 08/2019
Ooredoo telecom, Algiers, Algeria
Industry: telecom
Forward-thinking technologist with over 20 years of success. Determined to achieve in every business Operational Excellence, Product Leadership and Customer close relationship to market competitive advantage. Strengthening the performance of mission-critical IT, Mobile Telco, Digitalization, Cloud, Security and Payment solutions networks. A proven leader that has managed complex technology deployments critical to the success of three GSM startup operators.
Entrusted by executive management to lead the modernization of the entire infrastructure supporting Digitalization, Analytics BI (Data Lake), Business Support Systems, New Business, VAS, and IT business units. • Digitalization: Supporting the business on e-commerce digital sales readiness, digital contracts implementation, digital services delivery, and many market place apps. • Cloud Technology: Analyzed the entire corporate infrastructure to develop a strategic plan to upgrade the previous bare-metal framework into a 95% hosted solution architecture. Also directed the deployment of a new telecom operator SaaS and IaaS cloud marketplace. • Mobility: Oversaw the planning and launch of new converged billing & charging in one, security and payment solutions that significantly enhanced customer confidence in the ease of use, the business time to market, and integrity of the company’s telecom services. • Business Continuity: Proactively researched and implemented a centralized high availability and site resilience backup/restore solution and a complete cross-sites cloud active/active infrastructure to protect the uptime of mission-critical telecom and IT systems. • Business Support Systems: Planning, overseeing, and assuring the continuity of the complete application transversal systems to guarantee the business operations from ERP, POS, CRM, Loyalty, BI BigData, Middle Ware, CVM customer Value management for adapted client profiling campaigns and RTDM Real-Time campaign decisions, etc…--
Senior BSS engineer 05/2002 - 07/2004
SyriaTel Telecom, Damascus, Syrian Arab Republic
Industry: Telecom
Supervised and mentored mediation and provisioning teams in how to effectively monitor and manage network interfaces and technologies. • Systems Integration: Ensured flawless communication and operation between Siemens switches, IN platforms and Ericsson switches throughout the entire network.
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SENIOR BSS/SOFTWARE ENGINEER 02/1999 - 08/2000
CELIA-MOTOPHONE LTD, Lagos, Nigeria
Industry: Telecom
Fortified the performance of the GSM network by designing, developing and testing the functionality of the Mediation system and rating system. • Profitability Improvement: Saved the company millions of dollars in CapEx and OpEx by eliminating the need to hire an external supplier to manage the implementation of mediation and rating systems.
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SENIOR BSS ENGINEER 09/1997 - 02/1999
TECHNOSOFT INC., Cincinnati, OH United States
Industry: Software development
Mastered the usage of C++and Java programming languages to create CAD applications that automated engineering processes for automotive, aerospace and other industrial manufacturing settings. • Engineering & Development: Collaborated on a large-scale project to reduce engineering cycle time and response times for customer change requests through the development of an automated engineering to-order system. • Technology Analysis: Improved company understanding on the performance of automotive climate control systems by creating a mechanism to evaluating technology design and performance.
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Lebanese American University 07/1993 - 06/1997
Byblos, , Lebanon
Degree: Bachelor's Degree
Major:Computer Science
Bachelor Degree in computer science

IT Director IT ICT information Systems Technology communication telecom telecommunication