Highlights:

Skills:Strong drive for results, action-oriented, decision-making skills, good communication and presentation skills, attention to the details, Advanced skills in MS Word, Excel and PowerPoint, sense of responsibility

Small Grants Associate 04/2019 - current
United Nations Development Programme (UNDP), Severodonetsk, Luhansk oblast Ukraine
Industry: Community development
Associate to the Small Grants Programme, Community security and social cohesion component of the UN Recovery and Peacebuilding Programme in the east of Ukraine (Eastern conflict area). Since April 2019 UNRPP Small Grants team supported more then 400 small grant projects on community security, social cohesion, community policing, access to justice and women empowerment. Total amount of funding up to 3 mln US Dollars. Among those 400 progects, 148 were administrated by me as Small Grants Associate.
Duties: Assure smooth operational running of the small grants programme related activities by following established operational rules and procedures (including preparation of the supporting documentation, contracts, grant agreements and payments). Support the implementation of the grantee selection processes including through review and assessment of concept notes and proposals, budgets and monitoring and evaluation frameworks. Participate in data collection, analysis and maintenance of grants management related database. Keep accurate electronic and paper filing, information and records systems. Implement the grant allocation processes. Consult grantees on financial accounting and reporting issues.--
Project Assistant 01/2017 - 03/2019
International Organization for Migration (IOM), Kyiv, Kyiv Ukraine
Industry: Humanitarian
Livelihood Project Assistant (Emergency and Stabilization Unit)on Projects: "Strengthening Self-Reliance Of Displaced and Conflict-Affected Communities in Ukraine", funded by KfW. “Integration and Stabilization Support through Livelihoods for IDPs and the Conflict-Affected Population in Ukraine” funded by DFID.
Duties: - Assist in management of the projects. - Communication with IDPs and implementing partners (NGOs), draft agreements with implementing partners. - Procurement of equipment and materials according to business plans, communication with vendors, assistance with delivery of assets. - Monitoring of trainings and field visits to beneficiaries. - Representation of IOM as a member of the panel during the business-plans defense sessions. - Work with the database according to the defense sessions results and contribution, data processing, analysis and reporting. - Assist and coordinate preparation for seminars, working groups and fairs for the implementing partners and beneficiaries of the project.--
Export Manager 05/2016 - 12/2016
Aquarodos LTD, Kyiv, Kyiv Ukraine
Industry: Trading
Development and implementation of an efficient, cost effective export operation in furniture trading company. Implementation of continuous improvement plans and actions to ensure steady progress is made in export documentation, customer relations, rating, quoting, booking, tracking, and invoicing activities. Development and implementation of corrective action, as necessary.
Duties: - Develop and implement measures, standards, and operational processes to ensure high quality services for customers. - Maintain courteous, prompt, and efficient customer relations. - Ensure data accuracy and accurate review and closeout of files. - Prepare timely management information and reports as specified and requested. - Oversee the routing and rating of all export shipments booked. - Oversee the pick-up and transfer of shipments with appropriate partners. - Ensure all export vendors meet service standards and provide with the best possible price and service. - Ensure export documentation is accurately processed, distributed, and released to steamship lines, airlines, freight forwarders, customers, and agents in a timely manner. - Develop and maintain successful relationships with local vendors (steamship line representatives, airlines, freight forwarders, customs brokers, local pickup and delivery companies, regional trucking companies)--
Administrative Manager 02/2015 - 04/2016
Aquarodos General Trading LLC (Representative office of Aquarodos TM), Dubai, Dubai United Arab Emirates
Industry: Trading
Implementation, administration and evaluation day-to-day activities of the office by identifying and executing tasks and objectives, making recommendations that impact policies, plannes and programs, and assigning resources to achieve the goals of the company. Management and improvement of the on-going clients relationship by working with internal parties to deliver a best customer service.
Duties: - Manage day-to-day operations with responsibilities for ordering product, scheduling meetings, coordination delivery of goods and field visits, training and supervising employees while maintaining a positive company image; - Responsible for financial reporting (profit and loss) on a daily basis - Accountable for expenses, labor, and inventory - Determine stock needs - Interact positively with vendors and customers, monitor receiving goods, maintain inventory - Responsible for updating statutory documents (Trade License, Registrations, Tenancy contracts, Visas)--
Export Manager 06/2014 - 02/2015
Aquarodos LTD, Kyiv, Kyiv Ukraine
Industry: Trading
Development and implementation of an efficient, cost effective export operation in furniture trading company. Implementation of continuous improvement plans and actions to ensure steady progress is made in export documentation, customer relations, rating, quoting, booking, tracking, and invoicing activities. Development and implementation of corrective action, as necessary.
Duties: - Develop and implement measures, standards, and operational processes to ensure high quality services for customers. - Maintain courteous, prompt, and efficient customer relations. - Ensure data accuracy and accurate review and closeout of files. - Prepare timely management information and reports as specified and requested. - Oversee the routing and rating of all export shipments booked. - Oversee the pick-up and transfer of shipments with appropriate partners. - Ensure all export vendors meet service standards and provide with the best possible price and service. - Ensure export documentation is accurately processed, distributed, and released to steamship lines, airlines, freight forwarders, customers, and agents in a timely manner. - Develop and maintain successful relationships with local vendors (steamship line representatives, airlines, freight forwarders, customs brokers, local pickup and delivery companies, regional trucking companies)--
Purchasing manager 01/2013 - 06/2014
Akvarodos Plus LTD (Representative office of Aquarodos TM), Moscow, Moscow Russia
Industry: Trading
Management of the day-to-day operations of the Purchasing Team Responsible for identifying, establishing and managing team goals and objectives with primary focus on inventory control, cost management, material support and to ensure the excelent performance of the company as a international furnuture supplier.
Duties: - Oversee the purchase requisition and purchase order approval processes; - Negotiate and direct development of purchase orders, supply agreements; - Analyze goods requirements through forecasts and initiate purchasing activity based on current needs analysis; - Manage stock inventories; - Collect, organize, and store information using computers and filing systems; - Interact positively with vendors, customers, customs brokers and cargo companies representatives; - Responsible for the monthly reporting to the General Manager.--
Sales Manager (wholesale, furniture) 07/2012 - 01/2013
Aquarodos LTD, Kyiv, Kyiv Ukraine
Industry: Trading
Management and development of communication and collaboration with existing regional clients (Kyiv region) to ensure they are provided with the best customer service and to ensure continued success of the sales department.
Duties: - Contact new and existing wholesale and distributor customers to discuss their needs and to explain how specific products and services can meet these needs; - Help wholesale customers select products based on their needs, product specifications, and regulations; - Emphasize product features based on analyses of wholesale customers' needs and on the technical knowledge of product capabilities and limitations; - Answer customers' questions about prices, availability, and product uses; - Negotiate wholesale prices and terms of sale and service agreements; - Prepare sales contracts and submit orders for processing; - Follow up with wholesale customers to make sure they are satisfied with their purchases and to answer any questions or concerns;--
Customer Service Specialist (furniture) 07/2010 - 07/2012
Aquarodos LTD, Kyiv, Kyiv Ukraine
Industry: Trading
Customer Service Specialist promotes a positive, customer-centric environment by providing practical and impactful service to achieve smooth cooperation between the client and company.
Duties; - Consistently provide genuine, friendly, personable and professional service; - Handle multiple responsibilities and balance customer priorities; - Effective communication with customers in person and on the phone; - Efficiently schedule customer's deliveries to meet their needs; - Build relationships with various internal departments to streamline customer requests and orders; - Follow up with customers who have outstanding requests to provide any updates or development; - Prepare reports as per requests.--