Highlights:Work collaboratively with project teams to understand the requirements, plan and document projects, and assist and manage the development process. Analyze business processes and identify the needs of the users and translate these into business requirements. Convert these requirements into a project plan that guides development. Gained knowledge working from both the business and technology perspective, extending from business analysis > to solution definition > to project management and development. Often acts as a liaison or translator between the business, IT, and user communities, ensuring clear communication. Project experience with clients such as LexisNexis, Metrobank, PhilamCare (now PhilFirst), DKSH Ltd., UNILAB Philippines, Pioneer Life Insurance Company and RhinoMoon Captioning (based in Los Angeles) in a variety of roles. Project work focuses upon driving business results through effective use of Information technology. Ability to create deliverables from the following disciplines: Software Development Life Cycle, Quality Assurance/Quality Control, Systems Engineering and Project Management.

Skills:

Goal:To work on projects where I can concurrently utilize all my acquired academic experience in information technology, and my professional experience as Business Systems Specialist. More specifically, I would like to get involved in project management, content and information design, analysis and development, information research, and strategizing and planning on how to better design and utilize information, business systems and processes in organizational settings.

Honor:- Most Outstanding Academic Scholars Alumni – February 2007 University Official Candidate for Ten Outstanding Students of the Philippines for 2005 - Awarded with Saint Vincent De Paul Campus Leadership Award Highest Recognition given by Adamson University for student who has attained Academic Excellence and Exemplary Leadership, March 2005 - Graduated with GWA of 1.67 on a 1.0 scale & - Consistent Academic Scholars / Deans Lister - Most Outstanding President and Officer for three consecutive years. - Founder of Multi-Awarded University Organizations.

Business Analyst 05/2010 - 10/2010
RCG IT Philippines, Makati, Philippines
Industry: IT - Consulting
Business analysis and issues resolution.
Provide Analytical support for RCG Client (LexisNexis) Commercial Lines Policy Administration Systems (Policy Decisions and Commercial Intellysis) with a primary focus on Workers Compensation Lines of business. Gather requirements from regulatory bureaus (i.e. NCCI – National Council on Compensation Insurance and Independent Bureaus) and/or customers to initiate product changes. Analyze and produce business specifications to incorporate new regulatory and/or customer specific requirements, policy documents, rating changes and/or other application modifications. Create and execute test plans/cases for system modifications, client platform upgrades and complex development efforts. Troubleshoot and diagnose customer reported defects for a diverse customer base (over 60 customers) with aggressive service level agreements. Document system functionality for internal training initiatives. Conduct user training sessions and product walkthroughs. • Initiate effective team collaboration for the maintenance and monitoring of review summary of NCCI and Independent Bureaus Circulars.--
Business Systems Specialist 12/2010 - current
Pragmatec Software Solutions, San Pedro, Laguna, Philippines
Industry: IT- Software
Project management and business analysis.
Handle pre-development, development, and post development functional and technical analysis and documentations of applications; Interfaces with clients for pre-development and system maintenance issues; Coordinates with Application Development team and prepare solution documents to resolve issues; Perform Quality Assurance on developed applications and assist in the development of Program, IT Resource Management, and Project Management standards. Organize and monitor Developers for project development task and issues; Prepare RFP / incident reports / project status / work-in-progress reports to keep management, users and the team informed of projects issues; Facilitate User Acceptance Testing; Training of End Users and creation of help and end user documentation; Product Marketing and Presentation.--
Business Systems Specialist 08/2009 - 05/2010
Pragmatec Software Solutions, San Pedro, Laguna, Philippines
Industry: IT - Software
Project management and business analysis.
Handle pre-development, development, and post development functional and technical analysis and documentations of applications; Interfaces with clients for pre-development and system maintenance issues; Coordinates with Application Development team and prepare solution documents to resolve issues; Perform Quality Assurance on developed applications and assist in the development of Program, IT Resource Management, and Project Management standards. Organize and monitor Developers for project development task and issues; Prepare RFP / incident reports / project status / work-in-progress reports to keep management, users and the team informed of projects issues; Facilitate User Acceptance Testing; Training of End Users and creation of help and end user documentation; Product Marketing and Presentation.--
Business Systems Analyst 03/2007 - 08/2009
Prime Technology Specialist, Inc., Mandaluyong City, Philippines
Industry: IT - Consulting
Project management and business systems analysis.
Business Process Analysis and Requirements Definition; Functional Design and Analysis; Review, Simulation and Time Motion Study of Business Processes; Interfaces with systems users for business requirements and development issues; Technical Specification Documentation, Perform Quality Assurance and assist in the project development and Project Management standards; Handles and monitor Developers / Programmers for project development task and issues; Prepare RFP / policies and procedures / incident reports / change request / project status / work-in-progress reports to keep management, users and the team informed of projects issues; Facilitate User Acceptance Testing; Training of End Users for all Department, and creation of help and end user documentation; Monitoring, documentation of all changes, updating of business requirements and technical specs, Issues and Solution Documentation, Problems/Issues Analysis and Isolation, Act as liaison between Users and IT team.--
Systems Analyst 06/2006 - 02/2007
Global Quest Consulting Group, Inc., Quezon City, Philippines
Industry: IT - Consulting
Systems analysis and quality assurance.
Business Requirements Analysis, Functional and Technical Documentations of Pioneer e-life project focusing on the Policy Service Applications – Non-Monetary, Monetary Modules and Utilities; Design Technical and Detailed Specification, User Interface and Systems Prototype, Database Structure; Interfaces with systems users for pre-development issues; Perform Quality Assurance and assist in the project development and Project Management standards; Handle Java Developer and Oracle Database Administrator for project development task and issues; Prepared project status / work-in-progress reports to keep management, users and the team informed of projects issues; Facilitate User Acceptance Testing; Training of End Users for all Policy Service Modules and other and utilities and creation of help and end user documentation; Act as liaison between Users and IT team.--
ITRM Analyst 06/2005 - 05/2006
stag Philippines, Inc, Quezon City, Philippines
Industry: IT - Software
IT resource management, business systems analysis and design.
Handle pre-development, development, and post development functional, technical design and analysis of stag applications; Interfaces with stag clients for pre-development and system maintenance issues, Business Process / Requirements Definition and Analysis; Coordinates with Application Development team and prepare solution documents to resolve stag ITRM-Service issues; Perform Quality Assurance on stag-developed applications and assist in the development of stag Programming, IT Resource Management, and Project Management standards. Develop High Level and Detailed Design Specifications. Planned and coordinated activities / meetings / teleconference for projects; Prepared project status / work-in-progress reports to keep management, clients and the team informed of projects issues; Monitoring and documentation of all changes to live stag developed systems and applications and ensuring their continued availability and effectiveness; Training of End Users for stag developed Applications and creation of help and end user documentation; Represented organization at project meetings and teleconferences.--
IT Officer 02/2004 - 11/2004
Skytech International Dental Laboratory, Inc, Manila, Philippines
Industry: Dental Prosthetics Manufacturer
IT administration and business analysis.
Responsible for all IT activities, reports directly at Trident Dental Lab’s (Skytech’s Mother Company) IT Manager and Chief Finance Officer based in California; Served as liaison between Trident Dental Lab IT Manager and Skytech End User group; Business processes and workflow documentation, simulation and time motion study of business procedures, Perform business requirements analysis and functional and technical documentations of development projects; Responsible for monitoring and procurement of all IT hardware, software and networking peripherals; Installation and maintenance of computer hardware and software; Wrote computer system procedures, specifications and user manuals; Testing and Implementation of IT Application; Training of personnel on use of IT application.--

Adamson University 06/2001 - 03/2005
Manila, Philippines, , Philippines
Degree: Bachelor's Degree
Major:Computer Science
Awards & Recognitions: - Most Outstanding Academic Scholars Alumni – February 2007 - University Official Candidate for Ten Outstanding Students of the Philippines for 2005 - Awarded with Saint Vincent De Paul Campus Leadership Award - Highest Recognition given by Adamson University for student who has attained Academic Excellence and Exemplary Leadership, March 2005 - Graduated with GWA of 1.67 on a 1.0 scale & - Consistent Academic Scholars / Deans Lister - Most Outstanding President and Officer for three consecutive years. - Founder of Multi-Awarded Organizations.

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