Highlights:

Skills:Printer Maintenance, Hardware Troubleshooting, Color Calibration, Preventive Maintenance, Customer Support

Printer Service Technician 05/2023 - current
Uninet central Asia, Almaty , Kazakhstan
- Maintenance and repair of Xerox printers: VersaLink, AltaLink, PrimeLink, Versant, Iridesse, D95/110/125, SC2020 - Diagnosing issues, replacing components, updating firmware, remote support
- Focused on installation, maintenance, and repair of Xerox office and light-production equipment: VersaLink, AltaLink, and PrimeLink (both color and monochrome). - Performed occasional service and calibration on Versant and Iridesse production printers. - Deployed and configured secure printing and accounting systems such as PaperCut and YSoft SafeQ. - Diagnosed complex hardware and software issues and coordinated warranty support. - Provided on-site service to major corporate clients and ensured minimal downtime.--
Printer Service Technician 05/2019 - 09/2022
Ross-com, Nizhny Novgorod , Russia
- Specialized in servicing Xerox production printers: D-Series (D95/110/125), Versant, and Iridesse. - Provided full warranty service, preventive maintenance, and emergency repairs. - Managed and maintained client-side spare parts inventory to ensure service continuity. - Delivered detailed diagnostics and supported field upgrades. - Collaborated directly with Xerox-certified engineers for high-level technical escalations.
- Specialized in servicing Xerox production printers: D-Series (D95/110/125), Versant, and Iridesse. - Provided full warranty service, preventive maintenance, and emergency repairs. - Managed and maintained client-side spare parts inventory to ensure service continuity. - Delivered detailed diagnostics and supported field upgrades. - Collaborated directly with Xerox-certified engineers for high-level technical escalations.--

Academy of Tourism Antalya 09/2015 - 04/2017
Antalya , , Turkey
Degree: Bachelor's Degree
Major:Hotel management
Graduated from the Academy of Tourism in Antalya with a degree in Hotel Management. Gained solid knowledge of hospitality operations, customer service, and hotel administration. Developed strong communication and organizational skills in an international environment.