Highlights:

Skills:Office Management, Web Developer, Any Software.

System Administrator (Full Time) 11/2016 - current
Umayanalloor Service Co-operative Bank, Kollam, Kerala India
Industry: Finance
Ensure smooth IT operations.
Managed and maintained the bank’s IT systems and applications, ensuring smooth business operations across departments. Extracting data to for the preparation of master reports to submit before director board. Implemented IT policies and procedures by controlling access, monitoring usage, and making sure all teams followed security standards. Maintaining backups and ensure the backup is reliable. Enforced IT security measures, monitored for threats, detected intrusions, and took corrective steps to keep systems safe. Provided quick support to users by troubleshooting issues, escalating to engineers or vendors when needed, and ensuring timely resolution. Scheduled and carried out regular system maintenance, including applying updates, patches, and upgrades, as well as configuring new services when required. Coordinated and tested new or updated systems, involving end-users to ensure smooth adoption and usability. Conducted training sessions to build awareness of IT solutions, data security practices, and potential risks among banking staff. Created and maintained clear documentation, including system/user manuals, license agreements, technical specifications, and reports. Tracked system vulnerabilities and ensured they were resolved within defined timelines. Evaluated ERP modules, cloud adoption, and security enhancements to support business growth. Led and mentored a team of IT staff and coordinated with vendors to ensure smooth IT operations.--
Senior Software Engineer (Part Time – Night Shift) 11/2010 - current
Expert Info Solutions, Kollam, Kerala India
Industry: Software Company
(Part Time – Night Shift) Software, Web Development.
Developed and deployed enterprise applications using .NET Framework and ASP.NET to meet diverse client needs. Engineered billing, clinical, and HR modules with Visual Basic, SQL Server, and Crystal Reports, improving business process efficiency. Led system testing, machine–software integration, and performance optimization to ensure seamless operations. Conducted data analysis and solution design, delivering practical insights and resolving technical challenges. Provided on-site implementation, user training, and support, enabling smooth client adoption and long-term usability.--

University of Kerala 04/1997 - 04/2000
Trivandrum, Kerala, India
Degree: Bachelor's Degree
Major:Accountancy
Accounts and Business Management.

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