Highlights:Growth, diversity, positive impact

Skills:Microsoft, Finance, Sales, administration, Customer service, time mana

Goal:I want to achieve an impactful experience in working with people from different cultural backgrounds. I want to achieve great progress in my job.

Membership:Namibia Chess Club

Certification:Diploma in Travel and Tourism Management Cimso Innkeeper Hotelier Certification Disney Housing Certification for program completion Computer User Skill certification

Honor:Students Leadership Certification Walt Disney Housing certification for Cultural students internship program

Front House Manager 11/2023 - 04/2024
Jacks Bagels Stellenbosch, Stellenbosch , Western cape South Africa
Industry: Hospitality and Tourism
Front house restaurant manager. To oversee and manage the business.
Managing Front House Team Manage Point of Sale (Gaap) Sales Administration and Customer Service Purchase Invoices and Bank Reconciliation Purchasing And managing inventory Handle Paperwork Ensure Customers Are Satisfied Driving and delivering stock to and from other Branches--
Office administrator 01/2022 - 06/2022
Gmundner Lodge, Windhoek Rural, Windhoek Rural Namibia
Industry: Tourism
Office administration Lodge Bookings, Stock control and Point of sale management
Customer Management, Financial Management, Stock Management, Procurement Management, Lodging Management, Fixed Asset Management, Trading Points of Sale Management, Activities & Services Scheduling Management, Real Estate Management, Human Resource management, Data Entry, Reservations, Journal Transfections, answering incoming calls, taking messages, and re-directing calls as required Dealing with email enquiries Taking minutes--
Office Administrator 07/2022 - 09/2023
Letsego Namibia, Windhoek, Khomas Namibia
Industry: Finance and Business
Administrator Sales, Customer support and office Duties
Sales Administration Call Centre/Frontline Support Operations Assistance--
Food and Beverage Seater/Server 05/2016 - 05/2017
Walt Disney World, Orlando, Florida United States
Industry: Park, Entertainment and Tourism
Food and Beverage Africa cultural representative internship program
Utilized excellent communication skills while greeting guests in the restaurant. Maintained accuracy while handling cash both manual and using computerized registers. Completed all assigned tasks in an efficient and professional manner such as rolling silverware, folding napkins, light cleaning, and multitasking. • Enhanced customer satisfaction by providing exceptional services and efficiently responding to queries. • Ensured smooth running of functions by adeptly managing seating chart and resolving guest situations. • Leveraged technical expertise while using a computerized reservation/seating system.--
Field Marketer 11/2015 - 04/2016
Trustco Group Holdings, Windhoek, Khomas Namibia
Industry: Finance
Field Marketing, Sales and products promotions
Delivered expert services as a field marketer, providing required, valuable information about products to consumers. • Executed and managed administrative work, assuring seamless execution of office functions.--
Student representative council member 01/2014 - 11/2015
Namibia University of Science and Technology, Windhoek, Khomas Namibia
Industry: Academic/ Education
Students representative for Accommodation
Delivered expertise as a student representative council officer, contributing efforts in annual planning of events and programs. Provided active functional support to the superintendent regarding hostel administration. • Steered efforts to promote activities for students and maintained proper checks and balances of Students’ Welfare. • Took initiatives to expertly deal with student’s accommodation.--
Tourism Intern Officer 07/2014 - 09/2015
Namibia Tourism Board, Windhoek, Khomas Namibia
Industry: Tourism and Leisure
Inspection and business registration
Focused on promoting tourism in Namibia and adeptly performed tourism inspection functions to assure provision of exceptional services. Planned and devised tourist development campaigns to generate and increase revenue. Kept complete and accurate record of levy payments and initiated file & system auditing to avoid any discrepancies. Made accurate and appropriate conclusion by conducting statistics.--

Nust 01/2012 - 11/2016
Windhoek, Khomas, Namibia
Degree: Bachelor's Degree
Major:Tourism Management
Minor:Tourism related subjects
B.Tech in Travel and Tourism Management Certification in Tourism Operation Computer user skills

Lehto’s Resume Dynamic career growth and ability to learn new things.