Highlights:

Skills:

System Administrator 11/2015 - current
PatientClick Healthcare Solutions Pvt Ltd, Vadodara, Gujarat India
Industry: IT Software
IT System Administrator with 12+ years of experience in managing servers, networks, and software systems. Skilled in Windows Server, Active Directory, Office 365, virtualization, cybersecurity, and L2/L3 support. Experienced in WordPress, VoIP, CPanel, and backup solutions. Successfully supported 100+ users globally and improved procurement efficiency by 25%. Strong in troubleshooting, system optimization, and IT asset management. Best Practices, Leadership, Scripting, Strategic and Implement.
• Installed, configured, updated, and upgraded client, server, software, and network systems. • Monitored system performance and availability; resolved technical issues and provided L2/L3 support on-site and remotely. • Managed LAN, Wi-Fi security, Windows Server, Active Directory, Group Policy, DNS, and virtual environments. • Administered Office 365 (Exchange Online, SharePoint, Teams), VM security, CPanel, databases, and domain controllers. • Maintained firewalls, surveillance systems, VoIP (Ooma, RingCentral), network printers, IT assets, and backup solutions across 100+ users/multiple sites. • Handled WordPress hosting, site design, and management on BlueHost, GoDaddy, Hostinger, and web servers. • Upgraded software/hardware and optimized networks to improve performance, capacity, and security. • Negotiated with vendors, cutting procurement time by 25% and boosting IT efficiency. • Analyzed technical data to identify trends and contributed to hardware/software upgrade decisions.--

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