Highlights:One of my proudest career highlights was during my time at INEC, where I resolved a major IT issue caused by a faulty CrowdStrike update that triggered BSOD crashes across multiple Windows systems. Under pressure, I created a quick diagnostic plan, booted affected systems into Safe Mode, and manually removed the faulty update via the Windows terminal, successfully restoring over 20 desktops in less than 90 minutes with zero data loss. It was a defining moment that showed my ability to troubleshoot under pressure, act independently, and protect productivity at scale.

Skills:

Goal:My career goal is to become a highly skilled and well-rounded IT professional with deep expertise in systems administration, cybersecurity, and quality assurance. I’m passionate about solving technical problems, improving system performance, and ensuring reliability across IT infrastructures. In the long term, I aim to contribute to large-scale projects that enhance digital security, user experience, and operational efficiency. I’m also committed to continuous learning—pursuing certifications like CompTIA, CCNA and others so I can grow into more strategic roles such as IT Consultant, Systems Administrator or Systems Architect.

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