Highlights:Highlights of my experience and interests: • 12+ years in client services, operations, and strategy • 9+ years in communications, public relations, marketing, social media, events, and hospitality • Experienced with MS Office, Adobe CS, Google Suite, social media analytics • Passion for communications, media, and tech • Currently enrolled in Google Developers Training and Google Analytics Academy

Skills:communications, marketing, advertising, PR, public relations, social media, tech, strategy, operations, client success, client services, customer success, customer service

Goal:I'm looking for an opportunity to apply my experience with communications, strategy, and tech in a role that will be able to grow the business and my skills. My experience with PR & Operations has been rewarding, and being able to work closely with clients and stakeholders to develop stronger relationships has been an invaluable opportunity. I would love the opportunity to provide my experience, passion, and energy for developing stronger relationships between clients and stakeholders in a new role. The best way to get in touch with me is via email and on social as: @glendonmcgann. Let's work together! - Meeting and exceeding clients' expectations is what one should always strive for -

Membership:IABC, CPRS

Restaurant and Bar Manager 05/2019 - current
Moxie's Grill & Bar, Toronto, Ontario Canada
Industry: Food Services
- Part of a team that maintains sales goals monthly despite market decline - Increase guest satisfaction monthly by working with management and coaching staff - Encourage team building through one-on-ones and enabling staff to voice their opinions
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Marketing and Public Relations Manager 09/2018 - current
MMH Blockchain Group, Toronto, Ontario Canada
Industry: Technology
- Liaison between internal and external stakeholders regarding products, services, and updates - Support clients with progress calls to build and maintain client relations, and obtain feedback - Advise for clients' engagement on social media channels' management and marketing plans
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Instructor 08/2017 - 08/2018
Yaruki Switch Group, Kobe, Hyogo Japan
Industry: Education
- Helped students understand the fundamentals of English: spelling, grammar, vocabulary - Collaborated with fellow instructors to construct curriculum tailored to students’ skill level - Planned themed events for students with challenging activities to showcase their learnings
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Event Coordinator 04/2016 - 04/2017
Intercept, Toronto, Ontario Canada
Industry: Marketing
- Planned logistics of events to meet client expectations, budget, and deadlines - Coached teams working in-field to brainstorm strategies to reach their goals - Worked closely with clients in-field to ensure events were successful
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Professional Freelancer 05/2016 - current
Freelance, Toronto, Ontario Canada
Industry: Consulting
Communications - Public Relations and Social Media support for private and public companies Photography - Remote support and management of media for corporate and private functions Contract - Fiverr, Freelancer, PeoplePerHour, Upwork providing service to wide array of clients
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Supervisor 05/2012 - 10/2016
Moxie's Grill & Bar, Toronto, Ontario Canada
Industry: Food Services
- Part of a team that maintains sales goals monthly despite market decline - Increase guest satisfaction monthly by working with management and coaching staff - Encourage team building through one-on-ones and enabling staff to voice their opinions
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Seneca College 09/2009 - 06/2011
Toronto, Ontario, Canada
Degree: Associate's Degree
Major:Broadcasting Radio
- Media Issues course refined abilities in areas like crisis communication - Worked on projects such as public service announcements, promotions, and station IDs - Hosted radio show to gain experience and refine skills in music production and broadcasting

Glendon McGann Management, Advertising, Marketing, Promotions, Public Relations, Sales, Fundraising