Highlights:

Skills:Sales management, Customer service, Negociation, Manegement

Lens stock assistant 11/2018 - 05/2021
Otica Diniz, Campo Grande, Mato Grosso do Sul Brazil
Industry: optics and lenses
Lens stock assistant • work directly with suppliers • Pay suppliers • make orders • Post invoices • Make sheet.
- Release of invoices - orders to suppliers - receiving and leaving services from ALL stores in the network (8 stores) -Service to employees - Product purchase values conference (purchase values negotiation conference)--
Sales Manager/Sales 01/2015 - 08/2016
Otica Diniz, Porto Alegre, Rio Grande do Sul Brazil
Industry: optics and lenses
Sales manager/ Sales • Direct customer sales, • customer service • revenue/frame/faces analysis
Keep Customer services before a buy or after a sale. • Directed guests to their table • Managed customer requests • Took and packed to-go orders • Scheduled reservations • Answered telephone inquiries • Managed client records • Performed customer service surveys • Provided policy and service information • Assisted customers with a warm and professional attitude • Answered general questions • Resolved customer information and complaints • Responded to claim inquiries • Responsible for tracking and maintaining inventory • Responsible for cashier duties • Handled online orders and credit card transactions -Do direct sales to the consumer -Managed the opening and closing of the cashier on a daily basis -Place orders regarding purchases and maintenance of eyeglasses stock -Renewal of stock and store window according to the season -Choose the best presentation, storefront for each month -Presented options for monthly promotions for each product in my sales stock -Presented promotions and/or teaser for glasses and lenses that had difficulty selling -Trained the saleswomen -Hit targets and reach new ceilings for sales targets in the next month--
Lens stock assistant 06/2013 - 11/2014
Otica Diniz, Porto Alegre, Rio Grande do Sul Brazil
Industry: optics and lenses
Lens stock assistant • work directly with suppliers • Pay suppliers • make orders • Post invoices • Make sheet.
- Release of invoices - orders to suppliers - receiving and leaving services from ALL stores in the network (8 stores) -Service to employees - Product purchase values conference (purchase values negotiation conference)--
lens lab assistant 02/2011 - 12/2012
Otica Diniz, Porto Alegre, Rio Grande do Sul Brazil
Industry: optics and lenses
- Manufacture of eyeglasses lenses.
- lens surfacing (surface sector) - Operate prescription lens cutting machine - Assembly and conference of glasses and frames--
Lens stock assistant 10/2008 - 12/2009
Otica Diniz, Porto Alegre, Rio Grande do Sul Brazil
Industry: optics and lenses
Lens stock assistant • work directly with suppliers • Pay suppliers • make orders • Post invoices • Make sheet.
- Release of invoices - orders to suppliers - receiving and leaving services from ALL stores in the network (8 stores) -Service to employees - Product purchase values conference (purchase values negotiation conference)--
Front desk/Lens Stock/Lens Lab assitent 08/2005 - 03/2008
Otica Diniz, Campo Grande, Mato Grosso do Sul Brazil
Industry: optics and lenses
-Customer Service (not sales) -Stock helper -laboratory assistant
Multiple functions in each position. I changed roles, despite the fact that in the work list it only appears as a front desk--

Universidade Anhanguera - UNIDERP - Campo Grande, MS 07/2018 - 10/2020
Campo Grande, Mato Grosso do Sul, Brazil
Degree: Associate's Degree
Major:technologist in Human Management Technology
Dear Hiring Manager, Im' a hard worker with more than 15 years working in the Sales and Commerce area, with proven experience in store management,customer service and direct negotiation with suppliers, lookinf for a Work VISA sponsor. Having the opportunity to work with your company brings me to realize what I can do with my experience. I believe that I have the cooperation needed to build your team with. I look forward to learning more about how I can lead outstanding quality standard. Sincerely, Janara Batalha Willing to relocate: Anywhere Sponsorship required to work in the US