Highlights:

Skills:Active Directory, DHCP, DNS, Windows, Server, MDM, vmware, MDM, Splunk, Rapid7, Nessus, Network Administration, System Administration, Vulnerability Scan

IT Operations Manager 03/2022 - current
Modsquad, Sacramento, California United States
Industry: Entertainment
Reponsible for manages the IT Operations department,as well as Security Vulnerabilities.
- Manages a global team of system administrators and IT support engineers. - Create policies and procedures for the IT Operations department. - Manages various network infrastructure and Cloud services such as firewalls,routers, VPNs, switches, - - WAP's, MDM, Azure, VMware etc. - Vunerability management using Rapid7, Splunk, Carbon Black etc. Key Deliverables - Implemented a Vulnerability management plan and platform (Rapid7), which allowed a significant reduction in critical security vulnerabilities. - Impelmented a MDM solution (vmware Workspace One) which greatly improvedmobile device management.--
Network Specialist 02/2019 - 03/2022
Trinidad and Tobago Ministry of Education, Port of Spain, Trinidad and Tobago
Responsible for managing a computer network of 10,000 users
- Implemented and maintained LAN and WAN network solutions based onorganizational needs, including servers, routers, switches, firewalls, cabling etc. - Management of server and cloud services such as Active Directory, GroupPolicy, File and Storage, Printing services, Azure, MS 365. - Supervision of staff and projects. - Vendor management Key Deliverables - Implemented a Wi-Fi solution with expanded coverage by 80%. - Reduced data center operational costs by 70% by virtualization of all physicalservers to VMware ESXi platform. - Implemented a Fortinet security solution that reduced security related incidentsby over 65%.--
Computer Maintenance Technician 05/2013 - 01/2019
College of Science, Technology and Applied Arts of Trinidad and Tobago, Port of Spain, Trinidad and Tobago
Provided 1st level IT Support for users
- Provided support for various systems such as - Active Directory, Networkequipment, Office 365, Google Suite, LMS, Printing system etc. - Installation and maintenance of hardware infrastructure such as workstationsand printers. Key deliverables Setup and networking of all computer systems (approximately 400) at a newlylaunched campus.--
Network Operations Center Engineer 03/2012 - 03/2013
Columbus Communications Inc., Tagarigua, Trinidad and Tobago
Responsible for the monitoring and 1st level support of Columbus Communications Inc.'s network
- Actively monitored the various network transmission links and devices. - Configuration of network infrastructure switches, routers, wireless accesspoints etc. Key Deliverables - Received Employee of the Month Award, out of a workforce of approximately10,000 employees. - First Employee in the company’s history to be promoted while under probation.--

University of Bedfordshire 09/2020 - 09/2021
, , United Kingdom
Degree: Bachelor's Degree
Major:Information Technology
BSc Information Technology

Login to view resume: Cybersecurity Engineer -