Highlights:- AVP IT Application Support - Middleware SME, HDFC Bank Limited from Nov 2020 till date. - Manager Operations - Middleware SME with Reliance Jio, Mumbai from April 2019 till date. - Sr. Software Engineer (Technical Analyst 3 - Product Support) for BEA-WebLogic Systems, Oracle Weblogic Server & Oracle Coherence support with ORACLE India, Bangalore from July 2014 to March 2019. - Middleware Consultant with Clover Infotech Pvt. Ltd from Aug 2010 to July 2014. - Trainee-Quality Assurance with Global Talent Track Pvt. Ltd. Pune from June 2009 to Feb 2010. -

Skills:WebLogic, Coherence, Apache Web Server, Oracle HTTP Server, OHS, AWS, Nginx, Tomcat, MSSQL, Cassandra, Shell Scripting, Oracle Enterprise Manager, AppDynamics, Weblogic, Tomcat, Apache httpd, Oracle http server, Oracle enterprise manager, AppDynamics, MS SQL, Apache Cassandra, Rabbit MQ, Team management, Vendor management, Troubleshooting, Incident calls, Technology Obsolescence, Disaster Recovery drills, Performance tuning

Goal:To learn, grow and excel. To utilize acquired skills to help build, grow and expand the business of an Organization/Company.

Membership:NA

Certification:Aug 2016 – Till Date: Oracle Certified Associate (OCA) - Oracle WebLogic Server 12c: Administration I Oracle Corporation || License OC1117475 May 2015 – Till Date: Oracle Certified Associate (OCA) - Oracle WebLogic Server 11g System Administrator Oracle Corporation || License OC1117475

Honor:NA

AVP IT || Application Support/Middleware SME 11/2020 - current
HDFC Bank Limited, Mumbai, Maharashtra India
Industry: BFSI
Incidents. Troubleshooting. RCA. Installation, Implementation, configuration. Team management. Vendor management: Application Vendor, Support Vendor. Discussion participation, conflict resolutions, track all deliverables, monitoring & escalation. Track Technical issues, identifying resolutions jointly with stake holder teams such as Application Vendor and/or Infra Systems Vendors, Server/OS/Storage experts etc.
• Project implementation, plans preparation, execution & monitoring • Internal and external agencies interaction to optimized timely deployments and conflicts resolutions. • Process compliance. • Solutioning and Integration, Capacity Planning, Tech Obsolescence. • Test cases, Incidents, Internal/External Audits, DR Drills. • Impact assessment verification for changes, prepare and execute test plans. • Bridging Business and IT teams. • Validate infrastructure requirements, technical details, suggest costs saving options, prepare comparative Vendor(s) evaluation sheets, etc. • Engage with vendors and provide technology inputs, identify and initiate performance improvisations/tuning and processes.--
Manager Operations || WebLogic/Middleware SME 04/2019 - 11/2020
Reliance Jio, Navi Mumbai, Maharashtra India
Industry: Telecommunications
8th Apr 2019 – Till Date: Manager Operations – WebLogic SME with Reliance (Jio) Infocomm Limited, Navi Mumbai.
• Supporting all middleware technologies used to host critical Jio applications. • Provide Middleware administration/Architecture leadership to 1. Design and implementation of over 108+ application. 2. Created Road map for all Middleware/Integration applications. 3. Created / managing 10000+ new Middleware instances span across 3000+ hosts. 4. Created Monthly metrics for Middleware Technologies like JBoss, Weblogic, Tomcat, Apache, Nginx. 5. Created Performance Metrics around Middleware Components used. 6. Provided mentorship to different team members and performed design reviews. 7. Helped install new middleware applications in different environment i.e. Dev, SIT, Replica, Productions etc. 8. Performed updates/upgrades for many applications. 9. Performed critical security closure for all the applications. 10. Created and architect DR for all the applications under middleware platform. 11. Implementation of proactive monitoring via AppDynamics, Splunk, OEM for all the middleware. 12. Automation common middleware administration like, deployments, monitoring, patching, installation and etc…--
Sr. Software Engineer / Technical Analyst 3 07/2014 - 03/2019
Oracle, Bangalore, Karnataka India
Industry: IT
31st Jul 2014 – 27th Mar 2019: Sr. Technical Analyst – Oracle Product Support with Oracle Corporation, Bangalore
• Supporting WebLogic Core Configuration and runtime issues to existing and new customers, varying from installation, patching, upgrade, deployment, performance, startup/shutdown, Bugs/Defects and overall WebLogic Administration. • Supporting WebLogic Security configuration to existing and new customers, varying from SSL configuration, JDK security features, LDAP configuration, Kerberos/SAML configuration, patching, upgrade, security startup related issues and runtime security related issues. • WebLogic's HttpProxyServlet and HttpClusterServlet configurations. • Creating security roles, group policy, user authentication, auditing and authorization. • Node Manager Configuration – Remote Managed Server start and stop. SSL communication between Admin Server and NodeManager. • Working with WebLogic utilities - WebLogic.Admin, WebLogic.Deployer, appc, utils.dbping and etc. • Configuring Web Logic Plug-ins for Apache Web Server and configured load balancing and fail-over solutions. • Analyzing the Log Files, Thread Dumps, JVM Dumps, and Exception Stack Traces. • Monitoring & analyzing resources, Standard logs, and application & domain logs. • Patch updates using BSU and Opatch utility, Service Pack Upgrades and Version Upgrades. • Involved in the hiring process. • Training and mentoring New Joinees. • Delegating work to trained new joinees and delivering continuous guidance to ensure required workflow is met and possible C-Sat. • Helping Team mate with Technical as well as Process related knowledge to ensure on-time and smooth delivery of work and or clearing backlogs thereby contributing to the entire team’s performance. • Creation of Knowledge Base Articles and Documents to contribute to Oracle Knowledge Base Database. • Designated to work only with Top Accounts and Critical Accounts Oracle Customers since August 2015. • Involved in most Customer’s escalation calls/meetings/conferences, to get and set expectations right to ensure Customer retention and possible C-Sat.--
Middlewware Consultant 08/2010 - 07/2014
Clover Infotech Pvt. Ltd., Mumbai, Maharashtra India
Industry: IT
1st Aug 2010 – 25th Jul 2014: Oracle Middleware Consultant with several Clients of CloverInfoTech Pvt. Ltd, Mumbai.
Clients: Mahindra Finance, Bajaj Auto Finance, Novelis Infotech Pvt. Ltd. • Successfully contained escalation by clients to Clover InfoTech Pvt. Ltd. ever since deputed to the Sites/Clients. • Successfully defined a proper workflow and control the process for Middleware Administration. • Successfully migrated Middleware deployments from high end Servers to low end server for consolidation and down-sizing. • Successfully streamlined OAS 10g, Forms & Reports and J2EE standalone services 10g & Weblogic Server 11g deployments. • Successful migration of Nucleus Finnone Application from OAS 10g to Forms & Reports and J2EE standalone Services 10g. • Configured OHS 10g plug-in as a Web-Server for Weblogic instances with deployed applications. • Successful JDK upgrade from jdk 6 to jdk 7 for Weblogic 11g version 11g on Solaris SPARC 10. • Successful Weblogic upgrade from WegLogic 10g to WebLogic 11g. • Successful upgrade of the JInitiator add-on for MS IE for Oracle Forms and Reports. • Successful reinstallation and redeployment of OAS 10g and Weblogic 11g in the event of OS crashed. • Successful replicated the Nucleus-Finnone Application on Standalone Forms & Reports Services 10g on Windows Server VMs. • Successful fine-tuning newly implemented Production Standalone Forms & Reports services Application Server for Nucleus-Finnone Financial & Accounting application over the OC4J Forms and Reports, clustering, maintaining persistence, Backup and Recovery strategy, & Periodic versioning of deployments, Windows Server IO and Non-IO Desktop Heap to allow spawning of more Forms and Reports child processes, OAS 10g Forms & Reports for users to generated high volume reports to suffice the month-end activities. • Successful OC4J OAS 10g, SOA suite installation. • Version Management (patching/upgrade). • Cloning the SOA suite. • Configuring Web Cache Load Balancing. • Maintaining daily, weekly and monthly checklist. • Preparing Plan of Actions, Monthly Service Reports, Client Site-Documents, and Client System Study Documents. • Coordination with Oracle Support and other Vendors for various support related issue, • And ensuring necessary escalation to respective domains/dept. to bring about a smooth functioning of the SOA/BPEL suite.--
Trainee-Quality Assurance 06/2009 - 02/2010
Global Talent Track Pvt. Ltd., Pune, Maharashtra India
Industry: IT
12th Jun 2009 – 9th Feb 2010: Trainee-Quality Assurance with Global Talent Track Pvt. Ltd. Pune
• Quality Control/Monitoring of newly developed Web based E-Learning projects. • English Voice-Over Artist.--

All Saints Diocesan’s High School, Shillong 03/1987 - 07/1998
Shillong, Meghalaya, India
Degree: High School Or Below
Major:All subjects
10th standard from All Saints Diocesan’s High School, Shillong affiliated to Meghalaya Board of School Education, Shillong

App Support Middleware SME Administrator SME