Highlights:Sustained GM Level 5 Scorecard at the Cuautla, Mexico plant by effectively leading cross-functional teams, ensuring continuous compliance with GM quality and performance standards. Reduced PPM from 396 to 0 for Eaton ECA transmission products by initiating and leading a targeted task force focused on root cause analysis, corrective actions, and process optimization. Maintained 0 PPM over two consecutive years for Allison, Stellantis and Ford programs by developing and implementing a robust quality strategy, driving preventive actions, and fostering a culture of accountability and continuous improvement.

Skills:Leadership, Team Coaching, Analytical Thinking,, Negotiation, Communication, Six Sigma, Lean

Goal:To continue developing my leadership skills in the automotive industry by ensuring product and process quality. I aim to contribute to company goals through effective strategy execution, problem solving, team coaching, and value-based leadership focused on trust, quality, adaptability, and collaboration.

Certification:Black Belt Certification - Arizona State University (ASU) — December 2010

Project Quality Manager 09/2023 - 05/2025
Schaeffler Group, Auburn Hills, Michigan United States
Industry: Automotive
At Schaeffler, I worked as a Project Quality Manager, leading global teams and aligning quality processes with APQP and customer standards. I helped launch projects successfully and supported audits, analysis, and continuous improvement.
Defined and executed quality assurance plans in alignment with APQP and customer-specific requirements. Acted as the primary interface for all quality-related project topics, ensuring effective issue resolution and customer satisfaction. Managed quality deliverables across the product lifecycle, ensuring compliance at each quality gate. Coordinated APQP milestones across global manufacturing sites to ensure project alignment and launch readiness. Evaluated technical compliance, approved engineering milestones, and supported discipline reviews with authority to veto. Monitored key performance indicators, including customer scorecards, warranty performance, and internal quality metrics. Led cross-functional teams in structured problem-solving (8D), driving root cause analysis and corrective actions. Delivered coaching on quality standards, methods, and compliance to project teams. Supported and led audits (IATF 16949, VDA 6.3), managed non-conformities, and facilitated continuous improvement initiatives. Promoted organizational learning by implementing lessons learned and aligning with Plant Quality functions. Proactively escalated project/product deviations to ensure early containment and resolution.--
Senior Customer Service Engineer 08/2011 - 09/2023
Continental / Vitesco Technologies, Cuautla, Morelos Mexico
Industry: Automotive
Over the last 15 years, I have built my professional experience in quality management and leadership roles. I’ve worked in global companies like Continental, Vitesco Technologies, and Schaeffler, where I led quality projects, improved processes, and supported key customers like GM, Ford, Stelantis, Eaton and Magna. I would describe myself as a strong and adaptable leader, focused on results, and data, with a clear understanding of how to deliver value to customers, especially in times of change and transformation. I am flexible, I listen, I solve problems, and I build strong teams.
PPAP coordinator for key clients (GM, Ford, Eaton, Magna, Getrag). Led failure analysis and warranty negotiations. Supported field and plant issue resolution. Delivered 0 PPM performance for major OEM customers. Internal Control Plan Audit Reverse PFMEA Audits--
Network Integrator Engineer 08/2007 - 07/2011
Nortel / Ericsson, Mexico City, Mexico Mexico
Industry: Telecommunications/Information Technology
At Ericsson, I was responsible for deploying and maintaining telecom systems across the U.S., ensuring reliable network performance and service delivery. I led the integration, migration, and troubleshooting of mobile and fixed networks, resolving technical issues efficiently. Additionally, I managed client relationships and coordinated project activities to ensure smooth execution and alignment with customer expectations.
Deployed and maintained telecom systems across the U.S. Led integration, migration, and troubleshooting of networks. Managed client relations and project coordination.--

Tecnológico de Monterrey (ITESM) 08/2001 - 05/2006
Cuernavaca, Morelos, Mexico
Degree: Bachelor's Degree
Major:Electronics and Communications Engineering
B.S. in Electronics and Communications Engineering from Tecnológico de Monterrey (ITESM), Cuernavaca — May 2006. Specialized in Automation, with a strong foundation in electronic systems, signal processing, and control technologies.

Project Quality Manager : Leadership, Team Coaching, Analytical Thinking, Negotiation, Communication, Six Sigma, Lean Manufacturing