Highlights:Junior or Mid Network Engineer

Skills:Network configuration, Network troubleshooting, Network device monitoring, Firewall functionality

Goal:Able to provide support on L3 and L2 networking devices

Membership:N/A

Certification:Fortinet Certified Fundamentals Cybersecurity Issued by Fortinet

Honor:N/A

Network Engineer 12/25/2024 - current
Ria Money Transfer, Ciudad Merliot, La Libertad El Salvador
Industry: Finance
Netowrk Engineer at Ria Money Transfer (Business Offices in AMER)
Monitored network capacity and performance to diagnose and resolve complex network problems.Reduced downtime with proactive monitoring of network devices and rapid troubleshooting. Provided network support services for devices such as hubs, bridges, routers, and other hardware.Delivered end-user support by troubleshooting connectivity issues and providing guidance on proper usage of networking equipment.--
Telecom Network Engineer 03/14/2023 - 12/24/2024
Ria Money Transfer, Antiguo Cuscatlan, La Libertad El Salvador
Industry: Finance
Telecom Network Engineer for Ria Money Transfer.
-Increased operational efficiency through regular monitoring, analysis, and optimization of network systems. -Coordinated with management to develop resource allocation plans that maximized productivity while minimizing costs. -Ensured regulatory compliance by staying current on industry standards and applying best practices in all projects. -Enhanced customer satisfaction with timely and effective resolution of service complaints. -Installed, maintained and supported IVR--
NOC Tech 12/07/2021 - 03/13/2023
Ria Money Transfer, Antiguo Cuscatlan, La Libertad El Salvador
Industry: Finance
Working for Epay, a euronet worldwide company
•Improved response time to critical incidents by proactively monitoring network alarms and alerts. •Assisted in the development of standard operating procedures for NOC processes, contributing to streamlined workflow management. •Supported end-users by providing remote technical assistance when needed. •Participated in regular training sessions to stay up-to-date on evolving technologies and industry best practices. •Enhanced network performance by monitoring and troubleshooting system issues and outages.--

Universidad Francisco Gavidia 01/17/2017 - 06/09/2023
San Salvador, San Salvador, El Salvador
Degree: Bachelor's Degree
Major:Computer Science
Computer Science with a course completed for CCNA.

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