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Service Now Developer

Sainar Solutions Inc

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City: Freehold
State: NJ
Career Level: 1
Category: 15-1000
Occupation: 15
Skills: A fundamental understanding of CSM, ITSM, ITOM, GRC, Integration Hub, IDR, Flow Designer,

Business Rule mapping, Service Catalog etc
Education: 2
Requirement: Good experience in Agile way of working (Scrum), JIRA & Confluence tools

- Exposure to AI/ML concepts or relevance in Service Assurance domains.

- Fair understanding of eTOM / TAM concepts
Description: Deep understanding of ITIL/ITSM, CSM (Customer Service Management), FSM (Field Service Management), GRC

(Governance, Risk and Compliance), ITOM (IT Operations Management) modules.

Within the telecom domain consulting division, Infosys is seeking a senior consulting professional who can interact

effectively with Client executives to own RFPs, define and manage requirements, lead requirements track with

techno functional capability and work with multidisciplinary teams in large digital transformation programs to

deliver ServiceNow.

Required Qualifications

- 4-8 years of experience with substantial experience in ServiceNow platforms across ITSM, CSM, ITOM,

Integration Hub, IDR, Discovery etc.

- Implementation knowledge and experience across ServiceNow modules.

We will sponsor H1B

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