Highlights:Became one of the System Expert team for the One Platform project in one one of the established bank in Malaysia

Skills:Cobol

Goal:To strategically move into a position where I can lead a team

Service Info Developer III 08/2007 - current
Hewlett Packard Malaysia, Cyberjaya, Selangor Malaysia
Industry: Banking Industry
Overall responsibility of maintaining Payment Systems in one of the respective bank in Malaysia.
• Daily technical support for Business Banking, including IBG(Interbank GIRO), Autopay and FSG (Financial Settlement Gateway) • Code and unit test business programs per requirement from Business Analyst, Vendors, and/or development lead • Converts functional specifications to technical specifications • Participate as part of the dynamic team in application development life cycle. • Develop, enhance and maintain the client software, code development and system customization. • Provide technical support in the implementation of the applications.--
Senior Executive II 11/2004 - 06/2006
RHB Bank MALAYSIA, Bangi, Selangor Malaysia
Industry: Banking Industry
Supporting one of the leading bank in Malaysia by providing services in Customer Information System
• Lead, manage and implement projects and enhance existing ALLTEL-CIF (Customer Information Facility). • Conduct technical feasibility study, evaluate and analyse user requirements, and recommend solutions • Conduct design walkthroughs, resolve design and user requirements conflicting issue. • Develop documentation covering technical design, system specification and test procedures.. • Prepare system and integration test plan, support user acceptance testing, and prepare for implementation • Develop applications in accordance with System Development Lifecycle • Upon completion of UAT and with the approval from Review Committee (RCOM), to work with designated sections in ITD to support the promotion of the application to production environment--
Analyst Programmer 02/2002 - 05/2004
Maybank Berhad Malaysia, Kuala Lumpur, Federal Territory Malaysia
Industry: Banking Industry
Maintaining CIF (Customer Information Facility) system in providing adhoc, online support
• Perform coding and unit testing. • Developing user interface screen and program to access and process data from the database. • Conducting system and integration testing and support user acceptance testing, preparation for implementation • Provide production support and resolve issues. • Assist in preparation of Functional and Technical Specifications • Maintain a test environment, the test data and test automation. • Investigating and resolve high/medium.low priority of production problems due to program or database error--
IT Analyst Programmer 07/1997 - 12/2001
Software Alliance (M) Sdn BHD Malaysia, Kuala Lumpur, Federal Territory Malaysia
Industry: Banking Industry
Providing production support and trouble shoot problem to resolve issues in outsourcinf services
• Handling calls from clients for inquiries and production problems. • Determinig all types of problems/inquiries to be sent out to vendors for evaluation. • Developing a database to keep track of the problems and segregate into 3 categories: High, Medium and Low. • Managing reports and correspondence from clients and vendors. • Preparing presentation slots and product demo for prospective banks.--

Northern University Malaysia 07/1993 - 04/1997
Sintok,, Kedah, Malaysia
Degree: Bachelor's Degree
Major:Information Technology
Graduated in Information Technology with Honors.

Nurolakhmar Ishak