Highlights:work as an engineering specialist, improve and grow continuously

Skills:Cross-Functional Customer Support ¦ Continuous Lea, Collaborative Problem Solver Excellent Verbal & Wr, Microsoft Office Suite Technical Support & Trainin

Goal:specialist engineer

Membership:I worked in Emerson Romania and Rotork Controls Italy

Certification:Degree in mechanical engineering obtained in 2002

Inside Sales and Contractor Engineer 09/24 - current
Rotork Controls Italia, Bergamo, Bergamo Italy
Industry: OIL&GAS, CPI, WATER &POWER
Inside Sales and Contractor Engineer
Provide excellent levels of customer service to Rotork Italia customers, by the efficient turnaround of requests for technical quotations. Report to the Customer Service Team Leader, effective service provided by the Front Office sales team. Responsible for delivering high levels of customer satisfaction at all times, ensuring quotations are recorded accurately and in a timely fashion, maintain departmental KPI’s and ensure the accuracy of quotations, technical documentation, customer Purchase Orders and any other related documentation prior to issue to contracts for booking in. provide excellent levels of customer service, work quickly and accurately, with a high attention to details--
Inside Sales Engineer 08/21 - 08/24
Emerson Automation Romania, cluj napoca, cluj Romania
Industry: Automation
Inside Sales Engineer
Provide customer technical service Responsible for handling technical requirements inquiries responding to customer’s commercial and technical questions with best solution Handle orders by sending to customer the best technical and commercial solution in accordance with the offered technical proposal and commercial terms, liaising with customers, sales teams, factory and other departments Size and configure the products according to the technical and commercial requirements such as specifications, documentation, target lead-time and budget Create quotes in Oracle with technical recommendations and submit the proposal to customers on time, technically and commercially accurate by offering the best Resolve any technical-related issues with the customer--

Technical University of Cluj Napoca 10/1996 - 06/2002
Cluj Napoca, Cluj, Romania
Degree: Bachelor's Degree
Major:Mechanical Engineer
Minor:Economic Referent
Technical University Cluj-Napoca, Bachelor’s degree in Plastic Deformation

Login to view resume: Valentina Barcea -
Login to view resume: Valentina Barcea -