Highlights:

Skills:Financial Analysis, Reconciliation, Audit, Teamwork, Time Management

Head Financial Services 04/2017 - 08/2022
FirstBank of Nigeria Limited, Lagos, Lagos Nigeria
Industry: Financial Services
Oversee financial transactions and processes
# Supervise collection and depositing of cash into accounts, disburse funds from cash accounts to pay bills or invoices, keep records of collections and disbursements, and ensure that accounts are balanced. # Authorize and verify transmission of outward clearing cheques. # Confirmation and verification of inward clearing cheques. # Supervision of administrative processes in the branch. # Verification of account opening mandates. # Verification of card linkage to accounts. # Approval for issuance of Mastercard and Visa Debit and Credit Cards. # Confirmation of third party checking accounts and transactions. # Approval and verification of local funds transfer transactions. # Approval and verification of inter-bank transfer transactions. # Approval and verification of Traveler’s Checks, Personal and Business Travel Allowances sales to customers. # Approval of International Money Transfer Organization transactions, such as Western Union,MoneyGram, RIA, Transfast, Sendwave, and WorldRemit. # Suspicious transactions reporting, Anti-Money Laundering (AML) reporting to regulators - NFIU # Approval and verification of ATM dispense error transactions. # Authorization of foreign outward remittances. # Facilitate loading and evacuation of ATM cash. # Confirmation of FORM A and FORM Q transactions, for foreign school fees payments, medical billspayments, importation of goods, etc. # Innovate in collaboration with IT Solutions: Payoff and disbursement of loans. # Customer Relationship Management. # Fraud Investigation and Analysis. # Operational Risk Management and Control. # General Ledger and Accounts Reconciliation. # Authorisation of Fixed deposit, Mutual Funds, Money Market and Treasury Bill transactions. # Conceptualized Customers’ Dispute Resolution TAT to 3 days thus reducing Complaints Handlingwith performance improvement by 40%. # Regulatory compliance reporting and Control.--
Acting Manager 07/2017 - 08/2017
FirstBank of Nigeria Limited, Lagos, Lagos Nigeria
Industry: Financial Services
Relief Head Branch Operations
# Oversee all managerial functions in the office--
Head Operations Support 01/2010 - 12/2016
FirstBank of Nigeria Limited, Lagos, Lagos Nigeria
Industry: Financial Services
Administrative oversight
# Operate office equipment, such as fax machines, copiers or phone systems, and arrange for repairswhen equipment malfunctions. # Inventory of branch assets # Administration of branches' assets etc # CAPEX monitoring and Budgetary Control # Internal Audit and Control functions--
Accounts and Clearing Officer 01/2007 - 12/2009
FirstBank of Nigeria Limited, Lagos, Lagos Nigeria
Industry: Financial Services
Accounting and administrative functions
# Perform all administrative functions including staff medical records, documents archiving,arrangement of bookroom and store. # Payment to liquidators of failed banks as directed by the Nigeria Deposit Insurance Corporation # Vault Management, including movement of Customers’ Safe Custody items in and out of the vault.--
Cashier 01/2006 - 12/2006
FirstBank of Nigeria Limited, Lagos, Lagos Nigeria
Industry: Financial Services
Cash processing role
# Receive payment by cash, cheque, credit cards, vouchers or direct debits. # Issue receipts, refunds, credits or change to customers. # Assist customers by providing information and resolving their complaints. # Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and thatthere is adequate change.--
Production Secretary 01/2005 - 04/2005
Bentos Pharmaceutical Products Limited, Ibadan, Oyo Nigeria
Industry: Manufacturing
Secretarial administration
# Create, maintain and enter information into databases. # Set up and manage paper or electronic filing systems, recording information,updating paperwork or maintaining documents, such as attendance records, correspondence and other material. # Answer telephone calls and provide callers with information, take messages or transfer calls to the appropriate Staff(s) and/or Department. # Perform payroll functions, such as maintaining time-keeping information and processing and submitting the payroll documentation to the Finance Manager.--
Customer Service Officer 05/2005 - 12/2005
FirstBank of Nigeria Limited, Lagos, Lagos Nigeria
Industry: Financial Services
Customer Services role
# Opening of personal and business corporate accounts. # Processing and issuance of Manager’s checks. # Handling customers' complaints including problems on transactions and account balances. # Provision of account statements as requested by customers. # Enrolment of customers on SMS alert and email alert platforms # Setting up customers on Online banking platform. # Issuance of ATM cards. # Issuance of Customers’ Online Banking transactional tokens.--

University of Ibadan 11/1995 - 11/2001
Ibadan, Oyo, Nigeria
Degree: Bachelor's Degree
Major:Agronomy
Minor:Crop Science
Second Class Upper Division Honours

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