City: Middletown State: CT Category: 13-1000 Occupation: 13
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Skills: active directory,DNS,MS Office,ms office 365 Requirement: REQUIRED SKILLS AND EXPERIENCE
In addition, the agency
Requires:
A minimum of one (1) year of prior experience demonstrating the following knowledge
And skills:
PC Hardware and software installation
End user support - face to face and via telephone
Excellent customer service skills
It’s highly desirable that the candidate also have:
Experience with computer system and user administration.
Technical familiarity with Microsoft Active Directory.
Experience with Windows 10
Experience with Office 365
Experience with Device Management, Device Imaging, Device Troubleshooting
Qualification
DNS
Windows 10
Help Desk
Active Directory
Office 365 - OneDrive, Sharepoint, Outlook, Word, Excel, PowerPoint
Communication skills both verbal and written
Learning ability
Team work
MicrosoftOffice Description: PROJECT/SYSTEM/PROGRAM OVERVIEW
The Department of Children and Families depends on the core, mission-critical applications, LINK and IV-E, Connecticut’s Federally-reimbursed SACWIS (Statewide Automated Child Welfare Information System). Implemented in 1996, available on every desktop, and used by over 2,000 social workers and case managers, the application has been enhanced and modified continually to meet data capture and process functionality requirements driven by good child welfare case practice as well as State and Federal legislation and statute. Additionally, LINK continues to experience change chiefly in compliance with the 1991 Juan F. Consent Decree as well as the agency’s ongoing goal of improving the safety, permanency and well-being of children in care. The agency is currently committed to developing the next generation Comprehensive Child Welfare information system (CCWIS) and has invested significant resources to ensure that Connecticut has efficient, economic and effective tools to aid our Child Welfare Staff, Providers and the children and families of CT.
Concurrently, the agency implemented a multi-faceted, agency-wide outcome measure improvement plan that specifically addresses each of the twenty-two (22) outcomes targeted for improvement driven by the original Consent Decree. A number of initiatives that comprise this improvement plan require the support of information technology.
DCF Information Systems provides technology expertise and services as well as an information systems infrastructure to the agency and its roughly 3,300 employees. DCF Information Systems strives to improve continually improving technology services that are cost-effective and of the highest effectiveness and quality.
US local resources,Work authorization required,Work authorization sponsored,Work authorization in field of study
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